When managing a technology platform that serves thousands of people, it’s challenging to address all the variables that come into play when trying to improve overall engagement, much less general adoption and use. How does one identify where the gaps are today?How can you dissect the current user attitudes that get to the root of their real problem?  How can you inspire a fresh perspective and reignite interest? These are big questions that left me somewhat dumbfounded. But then I had the […]

Categories: Communications, Employee Engagement, Technology • Tags: collaboration, community management, employee engagement, Jive, Knowledge Management, social collaboration, technology platform